Terms and Conditions

Terms and Conditions of Sale

  1. Special orders require a 100% deposit when placing an order.
  2. All products (cabinets, tops, tile, grout, doors, windows, hardware, vanities, tubs, toilets, faucets, appliances, etc.) sold are subject to variations of shade, size, color, wood grain, finish, texture from floor stock/models. Such variations are an inherent characteristic of all products.
  3. Customer’s responsibilities for product inspection:
    1. Customer or Customer’s Agent (Builder, Contractor, etc.) must inspect all products/packaging for damage prior to accepting the product. C&R Building Supply cannot file claims for damaged products on the customer’s behalf after the product is accepted. No claim can be honored after the product is installed/used.
    2. Responsibility will not exceed the cost of the material on a customer claim.
  4. If a check is returned by the customer’s bank for any reason C&R Building Supply may pass along its $50 bank service charge to the customer.
  5. All orders must be picked up within 30 days after notification. After 30 days, a storage fee of 1/60th of the sale price will be charged starting day 31 through day 90. After 30 days,
    1. Customer can make arrangements for delivery (delivery charges will apply).
    2. Customer can pick up order(s).
    3. If product(s) are left behind more than 90 days without customer communications and/or written arrangements, said product(s) will be forfeited along with any deposits to cover storage costs (see above for storage fee scale).
  6. Customer is responsible for measurements to make sure product(s) fit and/or enough quantity is ordered.

Return Policy

  1. Special Orders and/or Close-out item sales are FINAL and NON-RETURNABLE.
  2. In-Stock returns will only be accepted within 30 days of original purchase date. Customer may be charged a 25% restocking fee and receive a 75% refund by the same method of originating payment on order.
  3. All returns must be in salable condition. Returns must be in original packaging and include all parts, manuals, etc.